Leading Edge Telecoms Gawler

Unfortunately I inquired about getting ADSL at our place and I had the most cocky person serve me. He said the computer said it needed more research into it or something. His response was you won't get it in my opinion so you should bother trying. I said but it doesn't say I can't. He said I have been doing it for a while and it won't happen.
Well I rang Telstra and with in one week we ha ADSL.
It's a pitty because you could of had a sale.